Snapback Media Pty Ltd (ABN 59 624 538 834)
Snapback Media Pty Ltd (“Snapback Media”, “we”, “us”, “our”) respects your privacy and is committed to handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information including your name, email address, phone number, and business details when you contact us through our website, sign up for our services, or communicate with us.
We also use tracking technologies including Google tags and pixels, the Meta Pixel, Klaviyo, and other third-party marketing and analytics tools. These tools may collect information such as your IP address, browser type, device information, and pages visited on our site.
2. How We Use Your Information
We use the information we collect to respond to enquiries, provide and improve our services, manage client accounts and advertising campaigns, and, where you have agreed to receive them, send marketing communications.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, including Google Ads and Analytics tags, the Meta Pixel, and Klaviyo, to understand website usage, measure advertising performance, and deliver relevant advertising. You can manage or disable cookies through your browser settings, though this may affect how the site functions.
4. Sharing Your Information
We do not sell your personal information. We may share information with third-party service providers we use to operate our business and deliver services, including Google, Meta, and Klaviyo, for the purposes described above.
5. Payment Information
We do not collect or store your payment card details. All card payments are processed directly by our third-party payment providers (Stripe, Airwallex, or Wise), in accordance with their own privacy and security policies.
6. Overseas Disclosure
Some of the third-party services we use (including Google, Meta, Klaviyo, Stripe, Airwallex, and Wise) may store or process information on servers located outside Australia.
7. Data Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access.
8. Your Rights
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. If you have a concern about how we have handled your personal information, you can also contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
10. Contact Us
ABN 59 624 538 834
PO Box 110, Boronia VIC 3155, Australia
contact@snapbackmedia.com.au